Medical Providers

Rikki Ann McConnell’s journey in healthcare has been shaped by a lifelong commitment to patient-centered care and a deep belief that healing should never be one-size-fits-all. She began her career at just 15 years old as a volunteer on an ambulance, where she quickly learned that listening to patients — truly hearing them — often matters as much as treatment itself.

After briefly exploring law enforcement, Rikki returned to healthcare, earning an Associate of Applied Science in Paramedicine with honors, followed by an Associate Degree in Nursing, a Bachelor of Science in Nursing, and a Master of Science in Nursing from Walden University. Her work as a registered nurse in a Level I trauma center and later within a city jail system exposed her to the gaps, frustrations, and failures of traditional healthcare — experiences that ultimately reshaped her vision of what medicine should be.

As a board-certified Family Nurse Practitioner, Rikki founded The Hybrid Clinic Wellness Center to break away from the rushed, insurance-driven model of care. Her practice is built on the belief that patients deserve time, transparency, and real choices — not just prescriptions. She focuses on addressing root causes and supporting the body as a whole, integrating evidence-based medicine with functional and holistic therapies.

Under her leadership, The Hybrid Clinic Wellness Center offers services including Direct Primary Care, medical cannabis certifications, Bioidentical Hormone Replacement Therapy, IV hydration, weight-loss management, therapeutic and medical massage, and other integrative wellness services. Rikki is known for helping patients explore natural and supportive options whenever appropriate — often before medications or surgery become necessary.

Beyond the clinic, Rikki serves as an adjunct professor teaching Cannabis Studies, where she educates future professionals and advocates for responsible, ethical, and science-based use of plant medicine. She is also a vocal advocate for patients who have felt dismissed, gaslit, or unheard within the healthcare system.

Rikki believes healing begins when patients are respected, empowered, and involved in their care. Her mission is simple but unwavering: to provide healthcare the way it should have been all along — human, honest, and centered on the individual.

Marie Mulford-Tester began her journey in healthcare in 2009, earning her Registered Nurse license and working in Emergency Medicine, where she developed a strong foundation in fast-paced, high-acuity care. As she started her family, she transitioned into Home Health, allowing her to continue serving patients while gaining a deeper appreciation for continuity of care and the importance of meeting patients where they are.

In 2022, Marie completed her Doctor of Nursing Practice (DNP) at Liberty University in Lynchburg, Virginia. Since becoming a nurse practitioner, she has gained valuable experience in both Urgent Care and Pain Management settings. Marie has a genuine love for helping patients manage chronic pain and improve their quality of life; however, witnessing the long-term consequences and addiction that can follow traditional pain-management approaches has deeply impacted her. These experiences have strengthened her desire to be part of a healthcare model that prioritizes safer, more sustainable, and patient-centered solutions.

A Christian, wife, and mother, Marie believes her calling to healthcare is rooted in her faith. She strives to practice medicine with compassion, integrity, and humility, guided by the belief that her work should serve a higher purpose and honor the trust patients place in her.

As a first-generation healthcare provider, Marie understands firsthand the exhaustion, frustration, and disconnect many patients feel within today’s broken healthcare system. She is deeply passionate about restoring humanity to medicine — treating every patient as someone’s most important person, because they are. She holds herself to the same standard of care she would expect for her own family.

With her strong faith, compassionate heart, and commitment to meaningful change, Marie is excited to have found her professional home at The Hybrid Clinic Wellness Center. She is proud to be part of a practice that aligns with her values and supports a model of care focused on listening, healing, and empowering patients beyond the limitations of traditional medicine.

Meet Hallie – T Shape 2 Specialist

Born and raised right here in the Roanoke area, Hallie brings over a decade of experience in the beauty industry and a true passion for helping others feel their best. She began her career as a licensed hairstylist in 2011 and expanded her skills by becoming a Master Esthetician in 2018.

Hallie has a sharp eye for detail and loves working with clients to target problem areas and create personalized solutions that boost confidence and wellness. She’s excited to join our team as a T Shape 2 Specialist, combining her skincare expertise with advanced body contouring technology.

When she’s not in the clinic, Hallie is constantly on the go with her two energetic little boys. She also shares a love for all things Halloween with her husband and kids—a passion that brings fun and creativity into everything she does!

I grew up in Botetourt and began my healthcare journey as a CNA, where I worked for 5 years before graduating in 2020 with my Bachelor of Science in Nursing from Jefferson College of Health Sciences. My nursing background includes caring for acute long-term patients on ventilators, which taught me the importance of purposeful, patient-centered care.

At The Hybrid Clinic Wellness Center, I’m excited to combine my nursing experience with advanced T Shape 2 technology—supporting patients through both medical care and body contouring treatments as part of their overall wellness journey.

Outside of work, life is full and lively with my twin boys who keep me constantly on the go. We love all things outdoors and enjoy finding new adventures together!

I was born in Martinsville, VA, and moved to the Salem area in the fifth grade. After earning my Bachelor of Science in Nursing from Longwood University in Farmville, VA, I began my career in women’s health. For two years, I cared for mothers and babies in labor & delivery and postpartum, which gave me a passion for patient-centered, compassionate care.

I’m excited to bring that same dedication to The Hybrid Clinic Wellness Center, where I combine my medical background with advanced T Shape 2 technology to help patients look and feel their best.

Outside of work, I love spending time with my husband, our sweet baby boy, and our golden doodle, Daisy. Since my husband is a football coach, you’ll often find us together as a family on the football field, cheering from the sidelines!

 Meet William, originally from Texas, where he worked as a bartender, artist, and plumber. Craving a fresh start in life and career, William fell in love with the Roanoke area during his travels and knew it was the perfect place to call home. But his search for a new career continued—until one day, after massaging his wife's legs post-workout, he realized massage therapy was his true calling. He dedicated himself to his studies, graduating with a perfect 4.0 GPA, specializing in medical and clinical massage. William’s passion for health and wellness shines through in his work, and we’re thrilled to have him as part of our family, where he channels his dedication to helping others. 

Although his specialty is medical massage he also specializes in:

Myofascial

Trigger Point Therapy

Sports Massage

Lymphatic

Reflexology

Scar Tissue Therapy

Prenatal

Hot Stone Therapy

Cold Stone Therapy

My name is Cassie Read, and I am a Licensed Massage Therapist with over a year of professional experience. My passion lies in helping clients achieve their wellness goals through customized massage sessions tailored to their unique needs. I specialize in combining the soothing techniques of Swedish massage with targeted therapeutic applications, ensuring both relaxation and relief.

Services I Offer:

Swedish Massage, Deep Tissue Massage, Sports Massage, Couples Massage, Cupping Therapy, Hot Salt Stone Massage, Aromatherapy , Scalp and Headache Massage, Hand and Foot Massage , Paraffin Wax Treatments

I am committed to creating a healing environment where you can unwind, recharge, and feel your best. Whether you're looking for relaxation, targeted pain relief, or a bit of both, I’m here to help you on your wellness journey.

Noah is a licensed massage therapist with specialized certifications in neuromuscular therapy and sports massage. A 2007 graduate of the Florida College of Natural Health, Noah completed advanced training in neuromuscular therapy with a focus on techniques such as superficial fascial manipulation and muscle bundle manipulation to help rehabilitate injuries and reverse chronic pain patterns.

Combining a deeply intuitive approach with clinically effective methods, Noah works to support the healing of soft tissues and restore functional movement. He finds great fulfillment in helping clients regain comfort, mobility, and a renewed quality of life after experiencing acute or chronic pain.

Deana Holdren brings more than 33 years of hands-on experience in Emergency Department trauma care to her role as Office Manager at The Hybrid Clinic Wellness Center. She began her healthcare career at a young age, working in a fast-paced trauma center as both a nursing assistant and clinical unit secretary — roles that laid the foundation for her deep understanding of patient care, clinical workflows, and healthcare operations.

Throughout her career, Deana has earned a reputation as a steady, trusted presence in high-pressure environments. Her decades in emergency medicine shaped her ability to think critically, adapt quickly, and lead with calm confidence — skills that now translate seamlessly into managing the day-to-day operations of a growing, multifaceted wellness center.

At The Hybrid Clinic Wellness Center, Deana serves as the organizational backbone of the practice, ensuring smooth operations, strong communication, and a welcoming patient experience. She is deeply committed to supporting both patients and providers, believing that exceptional care begins with structure, teamwork, and compassion behind the scenes.

Driven by a genuine passion for helping others and a love for meaningful challenges, Deana brings exceptional leadership, resilience, and heart to everything she does. Her blend of clinical experience, operational expertise, and patient-centered mindset makes her an invaluable part of our mission to deliver healthcare that is not only effective, but truly human.

Gracie Engels serves as a Client Experience Coordinator at The Hybrid Clinic Wellness Center, where she plays an important role in creating a welcoming, supportive, and thoughtful environment for every client who walks through the door. She is a senior at Lord Botetourt High School with a strong interest in holistic wellness and aesthetic care, and she believes that true healing extends beyond medicine to include balance between the mind, body, and spirit.

Gracie is passionate about learning the foundations of integrative wellness and patient-centered care. Following graduation, she plans to pursue a career in holistic health and aesthetics, with the goal of supporting others through whole-body approaches that prioritize intention, confidence, and well-being.

Outside of the clinic, Gracie enjoys traveling, hiking, attending concerts, and spending time near the water — experiences that fuel her appreciation for beauty, nature, and self-care. These interests naturally align with her warm, attentive approach to client interactions.

Gracie is excited to be part of The Hybrid Clinic Wellness Center and is proud to support a team dedicated to compassionate, individualized care. Her positive energy, curiosity, and genuine desire to help others make her a valued part of the client experience from the moment clients arrive.