Meet Our provider / owner
Rikki Ann McConnell, FNP-C, MSN, BSN, ADN, AAS-EM, T-Shape 2 Specialist, Owner
Rikki Ann McConnell’s journey in healthcare has been shaped by a lifelong commitment to patient-centered care and a deep belief that healing should never be one-size-fits-all. She began her career at just 15 years old as a volunteer on an ambulance, where she quickly learned that listening to patients — truly hearing them — often matters
Rikki Ann McConnell’s journey in healthcare has been shaped by a lifelong commitment to patient-centered care and a deep belief that healing should never be one-size-fits-all. She began her career at just 15 years old as a volunteer on an ambulance, where she quickly learned that listening to patients — truly hearing them — often matters as much as treatment itself.
After briefly exploring law enforcement, Rikki returned to healthcare, earning an Associate of Applied Science in Paramedicine with honors, followed by an Associate Degree in Nursing, a Bachelor of Science in Nursing, and a Master of Science in Nursing from Walden University. Her work as a registered nurse in a Level I trauma center and later within a city jail system exposed her to the gaps, frustrations, and failures of traditional healthcare — experiences that ultimately reshaped her vision of what medicine should be.
As a board-certified Family Nurse Practitioner, Rikki founded The Hybrid Clinic Wellness Center to break away from the rushed, insurance-driven model of care. Her practice is built on the belief that patients deserve time, transparency, and real choices — not just prescriptions. She focuses on addressing root causes and supporting the body as a whole, integrating evidence-based medicine with functional and holistic therapies.
Under her leadership, The Hybrid Clinic Wellness Center offers services including Direct Primary Care, medical cannabis certifications, Bioidentical Hormone Replacement Therapy, IV hydration, weight-loss management, therapeutic and medical massage, and other integrative wellness services. Rikki is known for helping patients explore natural and supportive options whenever appropriate — often before medications or surgery become necessary.
Beyond the clinic, Rikki serves as an adjunct professor teaching Cannabis Studies, where she educates future professionals and advocates for responsible, ethical, and science-based use of plant medicine. She is also a vocal advocate for patients who have felt dismissed, gaslit, or unheard within the healthcare system.
Rikki believes healing begins when patients are respected, empowered, and involved in their care. Her mission is simple but unwavering: to provide healthcare the way it should have been all along — human, honest, and centered on the individual.
Meet Our registered nurse
Ally Welch, BSN, RN,T Shape 2 Specialist
I grew up in Botetourt and began my healthcare journey as a CNA, where I worked for 5 years before graduating in 2020 with my Bachelor of Science in Nursing from Jefferson College of Health Sciences. My nursing background includes caring for acute long-term patients on ventilators, which taught me the importance of purposeful, patient-cen
I grew up in Botetourt and began my healthcare journey as a CNA, where I worked for 5 years before graduating in 2020 with my Bachelor of Science in Nursing from Jefferson College of Health Sciences. My nursing background includes caring for acute long-term patients on ventilators, which taught me the importance of purposeful, patient-centered care.
At The Hybrid Clinic Wellness Center, I’m excited to combine my nursing experience with advanced T Shape 2 technology—supporting patients through both medical care and body contouring treatments as part of their overall wellness journey.
Outside of work, life is full and lively with my twin boys who keep me constantly on the go. We love all things outdoors and enjoy finding new adventures together!
Meet Our esthetitans
Meet Jess: Licensed Esthetitian
Meet Hallie: Master Esthetitian, T Shape 2 Specialist
Meet Hallie: Master Esthetitian, T Shape 2 Specialist
Coming Soon!
Meet Hallie: Master Esthetitian, T Shape 2 Specialist
Meet Hallie: Master Esthetitian, T Shape 2 Specialist
Meet Hallie: Master Esthetitian, T Shape 2 Specialist
Meet Hallie—our expert in skin and body care. With over a decade of experience and a passion for personalized wellness, she combines skincare mastery with advanced body contouring technology. Outside the clinic, Hallie enjoys family adventures and Halloween fun, bringing her creative spark into her work.
Meet Our Massage Therapist
William Ross, LMT, Medical Massage Practitioner (Lead Therapist)
Meet William, originally from Texas, where he worked as a bartender, artist, and plumber. Craving a fresh start in life and career, William fell in love with the Roanoke area during his travels and knew it was the perfect place to call home. But his search for a new career continued—until one day, after massaging his wife's legs post-wor
Meet William, originally from Texas, where he worked as a bartender, artist, and plumber. Craving a fresh start in life and career, William fell in love with the Roanoke area during his travels and knew it was the perfect place to call home. But his search for a new career continued—until one day, after massaging his wife's legs post-workout, he realized massage therapy was his true calling. He dedicated himself to his studies, graduating with a perfect 4.0 GPA, specializing in medical and clinical massage. William’s passion for health and wellness shines through in his work, and we’re thrilled to have him as part of our family, where he channels his dedication to helping others.
Although his specialty is medical massage he also specializes in:
Myofascial
Trigger Point Therapy
Sports Massage
Lymphatic
Reflexology
Scar Tissue Therapy
Prenatal
Hot Stone Therapy
Cold Stone Therapy
Meet Our Care Team
Gracie Engels - Care Coordinator
Gracie Engels is dedicated to creating a welcoming environment at The Hybrid Clinic. With a passion for holistic wellness, she supports personalized care that promotes balance and well-being.
About The Hybrid Clinic
Our Mission
At The Hybrid Clinic, our mission is to empower you through personalized, holistic healthcare. We integrate traditional and alternative therapies—such as functional medicine, medical cannabis, hormone treatments, IV hydration, and massage—to support your journey to optimal health. Our welcoming environment is dedicated to listening and providing specialized care tailored to your unique needs.